Contact & support
We're here to help.
Questions about a product, help with an order, or an idea for a partnership? Pick the way that suits you best.
Send us a message
Fill in the form and our team will get back to you by email or phone.
Message sent.
Thank you for writing to us. Our team will get back to you soon. For anything urgent, message us on WhatsApp.
FAQ
Quick answers.
How fast will you reply?
WhatsApp is the quickest way to reach us. We reply to messages and enquiries as soon as we can.
I ordered on the Gingerair marketplace. Who do I contact?
Contact us here or on WhatsApp with your order details. gair is a brand of Gingerair Innovations Private Limited, so we can help with orders placed on the marketplace.
How do I return a product?
You can ask for a return within 7 days of delivery. Choose "Returns and refunds" in the form below or message us on WhatsApp, and read our Return Policy for the details.
I want to sell gair products. Where do I apply?
Apply through the gair Seller Programme page. Your application reaches our partnerships team directly.